Your company’s talent or human capital, and the ability to invest in talent, is what will directly impact your success or failure. Technology is there to assist your employees in leveraging their skills and increasing productivity but it cannot replace them. This makes it critical to both recruit and invest in the best possible talent. It’s what sets you apart from the competition. As Jim Gibbons, President and CEO of Goodwill Industries International wrote, “Employers that invest in their employees’ professional development are also investing in the long-term sustainability and success of their organizations.”
Cloud software solutions are part of that investment and can lead to an increase in employee satisfaction. They key is managing the process correctly.
Meeting the Expectations of Millennials
If many of your employees are Millennials, the ability for them to purchase software solutions on demand is important. It fits into their overall profile and what they expect from their job and company management. A Gallup survey found that Millennials are not accepting of how things used to be and have a change mindset that they bring to the workplace. “They want to be free of old workplace policies and performance management standards, and they expect leaders and managers to adapt accordingly.” (Gallup, 2016)
The old ways of creating a committee, listening to software presentations and going through a long approval process no longer works. On demand software does. While breaking the mold, it allows employees to get what they need, when they need it. Managers need to adopt this new process but do so in a way that also looks out for the interests of the company.
Identify What Tools Your Employees Require
Remember how long it took to find the right talent to fill your open job positions? How many people did you interview to find the right employees? The process of employee recruitment can be long and cumbersome. Once hired, you need to leverage your talent for the benefit of your organization. This requires giving employees the tools they need to get the job done and be creative in the process.
Who better to tell you what they need than the very talent you hired to assist you? Allowing employees the flexibility to identify and acquire the tools they need can be incredibly beneficial for long-term company growth and employee satisfaction.
Invest in Talent by Avoiding Low-Quality Tools
After identifying the software solutions employees need, don’t be afraid to pay for high-quality solutions. Providing your top talent with something that is slow, difficult to use, and cumbersome is likely to increase their frustration and hinder employee output. That is a waste of talent and capital.
Survey Employees to Determine Satisfaction
As a business, it is critical to determine if your employees are satisfied with the software solutions you are providing. This allows you to identify value vs. frustration. If employees are incredibly frustrated by a particular solution, they are either unlikely to use it or spending much of their time unhappy at work. This is a huge risk to take. The more frustrated your employees become, the more likely it is that they will move on to greener pastures. This is especially true for Millennials, many of whom feel unattached from their jobs (Gallup, 2016). Managers can combat this by listening to employee feedback and reacting accordingly.
Monitor and Engage
SubCentral makes it possible for businesses to track employee satisfaction with cloud software applications, engage employees in the management and procurement process, and react when something becomes overly frustrating. Investing in employees is a complete process that requires both the upfront capital investment and ongoing management. When it comes to software solutions, it is easy to lose track of what is happening within the organization and whether or not they are providing the value your employees require to perform their jobs to the best of their ability. Fortunately, with SubCentral, we help provide you the real-time data you need to proactively address employee satisfaction and invest in talent while also meeting the needs of the business. You can learn more by emailing [email protected] today.
Gallup. (2016). How Millennials Want to Work and Live. Washington D.C.: Gallup.